507A Thornhill Drive

Carol Stream, IL 60188

   630-752-9750

 

Centrally located near Wheaton and Glen Ellyn

just north of Geneva Road (across from Home Depot)

 

HOME  SERVICES  MEET OUR STAFF  GIVING  YOUR FIRST VISIT  EVENTS  CONTACT US


 

 

    

                New Client Form

       

    Appointments & Payment

    What is Pastoral Counseling?

    Frequently Asked Questions

    Confidentiality

    Privacy Statement

   Counseling Services

   Educational Services

   Adolescent Services

   Clinical Hypnosis

   Marriage & Family

   Group Counseling

   Play Therapy

   EMDR

   ADD/ADHD

   Speaker's Bureau

   Affiliate Churches

 

       

  

 

 


  

 

 

 

 

 

 

 

 



 

 

 

 

 

  What To Expect

  When You Call

 

When you first contact the Center, you will likely speak to our administrative assistant, Donna, who is available to answer your general questions about our services. 

If you have decided to seek counseling with the Central DuPage Pastoral Counseling Center, you will be asked to provide your name, address, and contact phone number(s).  The staff person you speak with will also need to do a brief "intake" over the telephone.  She will ask you what type of counseling you seek and if you will be using insurance to help pay for your counseling se will ask for specific information regarding your carrier.  You will also be asked if you have any restrictions regarding phone messages or correspondence, if you have a specific counselor you would like to see or a preference about the gender of the counselor you see, and if you are a member of an affiliate church. Please have your insurance information handy when you call the first time.

If you have not provided contact and insurance information prior to your first meeting with your counselor, please complete the "New Client Form" (see link to the top left) and then bring it with you for your first appointment.  Please also make sure to bring your insurance card so that our office staff can make a copy of it. 

If you already know which pastoral counselor you would like to see, the information taken over the telephone will be provided to that therapist, who will then call you personally to make an appointment.  In most cases, you should hear from the therapist within 24 to 48 hours.

If you are not sure which therapist you would like to work with, the information you provide will be given to Dr. Patricia Francis, O.P., our Director of Counseling Services, who will assign a therapist to you.

All information you provide will be handled with care and confidentiality.

507A Thornhill Drive ~ Carol Stream, Illinois 60188 ~ (630) 752-9750